Privacy Policy

1. Introduction

Shiftway is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your information in connection with our website, mobile application, and related services (collectively, the "Service"). Please read this Privacy Policy carefully to understand our practices regarding your personal information.

2. Information We Collect

We collect information in various ways, including:

Information You Provide Directly

  • Account registration information (name, email, phone number, address)
  • Payment and billing information
  • Profile information and preferences
  • Communication and support requests

Information Collected Automatically

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Location data (with your consent)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes:

  • Providing, maintaining, and improving our Service
  • Processing transactions and sending related information
  • Sending promotional emails and updates (with your consent)
  • Responding to your inquiries and providing customer support
  • Analyzing usage patterns to enhance user experience
  • Detecting, preventing, and addressing fraud and security issues
  • Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With service providers who assist us in operating our Service
  • With your consent or at your direction
  • When required by law or to protect legal rights
  • In connection with a merger, acquisition, or sale of assets
  • With analytics providers to understand user behavior

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

Shiftway implements comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience, remember preferences, understand usage patterns, and deliver personalized content. You can control cookie settings through your browser. Disabling cookies may affect the functionality of our Service.

7. Third-Party Links

Our Service may contain links to third-party websites and services that are not operated by Shiftway. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to access your personal information
  • Right to correct inaccurate or incomplete information
  • Right to delete your information
  • Right to opt-out of marketing communications
  • Right to data portability
  • Right to withdraw consent

To exercise these rights, please contact us at privacy@shiftway.com.

9. Data Retention

We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time, subject to certain legal obligations that may require us to retain data.

10. Children's Privacy

Shiftway does not knowingly collect personal information from children under the age of 13. If we become aware that a child has provided us with personal information, we will promptly delete such information and terminate the child's account. If you believe we have collected information from a child, please contact us immediately at privacy@shiftway.com.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using Shiftway, you consent to the transfer of your information to countries outside your country of residence, which may not have the same data protection laws.

12. Changes to This Privacy Policy

Shiftway may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date above. Your continued use of Shiftway after any modifications constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@shiftway.com
Address: Shiftway, Inc.
We will respond to your inquiries within 30 days.